Return Products Process
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- Return Products Process
To return a product to Vallorah, follow these steps:
- Check Eligibility:
- Confirm that your product is within the return timeframe (e.g., 7 days or 14 days depending on the policy).
- Ensure the item is in its original condition, unused, with tags and packaging intact.
- Contact Customer Support
- Reach out to Vallorah’s customer service via email to request a Return Authorization (RA).
- Provide your order number, details of the item(s), and reason for the return.
- Prepare the Package:
- Securely pack the product in its original packaging.
- Include any accessories, manuals, or free gifts received with the item.
- Attach the provided return label (if applicable).
- Ship the Product:
- Send the package using a reliable shipping service.
- If Vallorah provides a prepaid return label, use it to cover return shipping costs. Otherwise, shipping fees may be your responsibility.
- Inspection and Refund
- If eligible, a refund, store credit, or exchange will be processed within a specified timeframe (e.g., 7-10 business
- Ship the Product
- Send the package using a reliable shipping service.
- If Vallorah provides a prepaid return label, use it to cover return shipping costs. Otherwise, shipping fees may be your responsibility.
- Follow Up
- Confirm that your product is within the return timeframe (e.g., 7 days or 14 days depending on the policy).
- Ensure the item is in its original condition, unused, with tags and packaging intact.
If you’d like specific contact details for Vallorah or further clarification, please let me know!
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